Frequently Asked

How can we help you?

Please browse the topics below to address many common questions:


Although there is no setup fee, we do require that the first month’s rate be paid before beginning any services. Basically, you pay each month upfront for the services to be performed for that month.
Category: Pricing


Every client receives access to our project management application, and you simply send an update request in and we will update your web or eCommerce site.

Category: Services

Absolutely? Every client receives access to our project management platform, and you simply send in a request if you need help.

Category: Services

Absolutely! The monthly rate for the service would remain the same, and Springboard Market would scope the additional requirements as fixed fee one-time additions.

Category: Services


Custom projects will be performed based on a fixed fee engagement. The length of the project will vary based on the scope of work to be completed.

Category: Terms

Each subscription service requires a 12-month contract agreement. If after 6 months, and you feel that you no longer wish to retain our services, you can cancel service with a 30-day notice.

Category: Terms

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